Start Windows Task Manager, and then make sure that the Communicator.exe process is no longer running.įor Office Communicator or Lync 2010, navigate to the following location: %userprofile%\tracingįor Lync 2013 (Skype for Business), navigate to the following location: %userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\Tracingįor Skype for Business 2016, navigate to the following location: %userprofile%\AppData\Local\Microsoft\Office\16.0\Lync\Tracing
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For more information about how to back up and restore the registry, see How to back up and restore the registry in Windows.
Then, you can restore the registry if a problem occurs. For added protection, back up the registry before you modify it. Therefore, make sure that you follow these steps carefully. However, serious problems might occur if you modify the registry incorrectly. This section, method, or task contains steps that tell you how to modify the registry.